Privacy Policy

Last updated: January 1, 2025

This Privacy Policy describes how Margarita Ilkiv (“I”, “me”, “my”) collects, uses, and protects personal information obtained through margaritalifecoach.com and associated services.

By using this website or booking a call, you agree to the terms of this policy. If you do not agree, please discontinue use of the site.

1. Information I collect

I collect personal information in the following ways:

• Contact and booking information: name, email address, and details you provide when booking a call via Calendly or submitting a form
• Communication data: messages you send me via email or contact forms
• Technical data: IP address, browser type, pages visited, and time spent on the site — collected automatically via analytics tools
• Cookies: session and preference data stored on your device (see Cookie Policy for full details)

2. How I use your information

I use personal information solely for the following purposes:

• To respond to inquiries and deliver coaching services you have requested
• To send relevant information about programs, articles, or updates — only with your consent
• To improve the website based on anonymised analytics data
• To comply with applicable legal obligations

I do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Legal basis for processing (GDPR)

For users in the European Economic Area, I process personal data on the following legal grounds:

• Consent: where you have explicitly agreed to receive communications or use of cookies
• Contract performance: to fulfill coaching agreements and respond to booking requests
• Legitimate interests: to improve the site and protect against misuse, where this does not override your fundamental rights

4. Third-party services

This website uses the following third-party services that may collect data independently:

• Calendly — for booking calls. Subject to Calendly's Privacy Policy
• Google Analytics — for anonymised site analytics. Subject to Google's Privacy Policy
• Cloudinary — for media hosting. Subject to Cloudinary's Privacy Policy
• Netlify — for website hosting. Subject to Netlify's Privacy Policy

5. Data retention

I retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Client coaching notes are retained for the duration of the coaching relationship and deleted within 12 months of the relationship ending, unless otherwise agreed.

6. Your rights

You have the right to:

• Access the personal data I hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent for communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact me at the address below.

7. Data security

I take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet-based service can guarantee absolute security.

8. International transfers

I am based in Bali, Indonesia. If you are accessing this site from the EU or UK, your data may be transferred internationally. I take steps to ensure appropriate safeguards are in place in accordance with applicable data protection law.

9. Changes to this policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the site constitutes acceptance of the revised policy.